Report a complaint:
Complaints form
Of course we want you to be satisfied with our products and services. However, you may find that our service was not sufficient. In that case you can report a complaint by filling out the complaints form below.
Your complaint will be registered and you will receive a confirmation of receipt within 5 working days. Our support department will handle your complaint and contact you to find the best solution possible. After this, we will ask you to review our complaints handling.
Hotek is working according to the ISO 9001: 2015 standard. Complaints will be registered and analysed in order to improve our service.