Customer service:
Customer satisfaction survey
Of course we want you to be satisfied with our products and services. Therefore we would like to ask you to review our services. Please do this by filling out our customer satisfaction survey. Your opinion will help us to improve our services.
This survey is based on a scale from 1 to 5. Score 1 stands for very bad and score 5 stands for extremely good. Filling out this survey will only take 5-10 minutes. Thank you for your time.
Contact details
1. What do you think of the professionalism of Hotek?
2. What do you think of the expertise of our Sales staff?
3. What do you think of the customer-friendliness of our Sales staff?
4. What do you think of our delivery speed?
5. What do you think of our product quality compared to other suppliers?
6. What do you think of our product prices compared to other suppliers?
7. How does Hotek responds when you need help or support?
8. What do you think of the speed of work of our Customer Support staff?
9. What do you think of the expertise of our Customer Support staff?
10. In general, how satisfied are you with Hotek?
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